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  QUALITY ASSURANCE |
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Rakon is an ISO 9000 accredited company. To further improve quality systems Rakon intends to become ISO/TS 16949 certified by the end of 2009. |
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The production areas are organised into teams and employee involvement is pervasive at Rakon. The company is totally committed to Total Quality Management (TQM), having designed a Rakon Quality Model using the Malcolm Baldrige Award Criteria for Business Excellence. All staff are trained in the comprehensive Rakon induction training Program when they join the company. |
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Processes are controlled using statistical process control techniques such as operator control charting, Cp and Cpk calculations, and project team FMEA studies. Rakon are reviewing courses at Motorola University in the USA with the view to providing 6-sigma training for process engineering staff. |
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Rakon is a global leader in the quality testing of frequency control products. The testing procedures, which employ Rakon proprietary test equipment, are highly regarded throughout the crystal industry. |
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Rakon has a reputation for being friendly and accessible. Customers are assured of knowledgeable and timely assistance. |
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